IT outsourcing / Business / Tips


As the matter of fact, the COVID-19 pandemic has impacted businesses from all over the world very severely. Cyber security is amongst many concerning problems that they in particular have had to endure.

The pandemic has forced businesses to work from home so instantaneously that most companies cannot prepare themselves properly. Therefore, it leads to a major Cyber security crisis. 

In this article, TECHVIFY Vietnam will point out what are the challenges, the costs, and how to protect your organizations from cyber breaches. 

What are the challenges of work-from-home that companies have to face? 

The challenge, in general, is that home computers are typically not set up to deal with corporate information to pass through them, so the IT infrastructure needs to be updated with the latest cybersecurity protocols. Employees’ home computers usually are not set up for handling corporate information. It may not have anti-virus, anti-malware, backup, firewall configuration, etc. 

Furthermore, users have not been through any proper training sessions about cyber security, so high chances are they don’t know what to do and what not to. This could be a threat to your business’s cyber security. Unprotected home computers and negligent users will allow hackers to have access to the credential information of your company. Hackers can have access to your employee’s personal computers by sending them click-baiting messages that include sketchy links. Once your employees click on that, hackers can download and control your database very easily from afar.

Even though most businesses have aware of the risks when having a weak cyber security system, they didn’t take any further steps to avoid it. This is because currently, they have to deal with a bigger issue: Lower Income. The pandemic surely has caused many major consequences, and the most concerning amongst them is the income. So focus on solving the income and money-relating problems that businesses have to put others aside, and finger-crossed that those risks won’t happen to their company. Challenging as it is, to be able to survive through this pandemic, businesses must try their best to lower the risks as much as possible. 

What are the costs of cyber breaches?

A weak cyber security system can make your company exposed to cyber breaches from hackers. These breaches will lead to many consequences that would cost your company a significant amount of money. Many legal issues, liability issues, loss of customers are caused by information leakage due to weak security. Moreover, if your customers figure out that your sensitive information has been exposed, caused by the failure of your private security system, they will no longer trust your company. Your business will lose hundreds and thousands of valuable customers, which will greatly impact your revenue. 

On a more serious scale, there’re high chances that your customers will sue your company for privacy policy violations. There will be lawsuits or class-action lawsuits that might cost your company hundreds of thousands to millions of dollars, plus many legal issues. Cyber breaches are not only a threat to your brand’s image, but they will also cost you loads of money to handle the consequences.

Furthermore, it will be very hard to get money from cybersecurity insurance companies since the insurance companies are getting more and more cautious with their terms and conditions regarding this problem. You will also have to reconstruct your company network all over again. Just imagine how much time and money it would cost?

What should organizations do to ensure their cyber security?

So what can you do to avoid throwing a huge amount of money out of the window because of cyber breaches? Companies need to make sure the firewall, antivirus, anti-malware, and VPN are set up correctly, home computers are secured, and have information encrypted or stored on the cloud. Consider every home computer and device (including mobile phone, tablet, laptop, PCs) as a potential access point for hackers, so that you can understand the importance of having employee’s devices set up securely.

In addition, phishing simulation and cybersecurity training are key to making sure employees do not fall prey to online hoaxes and ransomware attacks. Companies can send out false phishing messages to check who clicks and who does not, and then determine who might be the hidden security blackhole to your organization. Therefore, you can have in-time solutions and warnings to those employees so that they won’t make the same mistake again in the future when there’s a real cyber breach.

Companies can also hire a manage service provider to go through your system, from the beginning of technology in the office all the way out to your users, scan and do auditing and documentation, evaluate the current situation, and decide what needs to be done. It might take months to set up this whole cyber security system, but since we don’t know when this pandemic is going to end, and companies should focus on digital transformation to allow employees to be productive wherever they are. Thus, the costs of weak cyber security are too high compared to what you have to spend. So what are you still waiting for?  Start to establish your system right now!